Net Promoter Score (NPS) Training Certification Program for Leaders
The industry's leading credential paired with the tools you need to achieve market-leading customer success.
What You Can Expect
Bite-size Chunks
You can easily handle in a day if you chose. Each lesson is equipped with video instruction by Richard Owen, cliff-notes and handbooks.
Access to Experts
Ask questions or contribute to peer feedback. Each Unit is equipped forums, moderated directly by our team of experts.
Always On Access
When your certification is complete, access isn't over. Come back to access any and all tools available during the course of your subscription.
Picture This
Measurement Tools
Access the official NPS program online assessment and pinpoint your best next steps to improve. Backed by guidance from our expert team, you can revisit through the year to mark your progress.
A Program Workbook
To activate your skills, once certified you will unlock access to our Program Workbook. Plug and play scenarios that will help you plan strategies for your roadmap.
VIP Access
Our subscribers receive exclusive invitations to 1:1 or 1:many virtual Q&A sessions with our subject matter experts, industry and company specific webinars.
